Driving Sales Revenue • Propelling Growth • Leading Winning Teams Award-Winning Executive Leader with deep experience in driving exponential growth and profitability by developing and communicating a clear strategic vision, exemplary execution and continuous improvement.
Natural leader with a common sense approach to problem solving, unwavering integrity, and a tenacious belief that people are an organization’s most important asset.
Successful at controlling operating costs while growing sales by establishing site level budgets tying controllable expenses to bonus structures.
Effective at turning around and transforming underperforming organizations into profit-driven, high-growth entities.
Proven ability to grow start-up companies into $500 million organizations with multi-site operations, up to 500 employees and five-year sales growth records between 400% and 1,443%.
Excel at defining and aligning innovative strategies, key relationships and process improvements to deliver maximum financial and operational performance.
$500 million in revenue and $121 million year over year sales attained by revising sales team bonus plan to align with growth parameters and expectations. This led to recognition as #85 on Inc. 500 ranking of privately owned companies and as one of the top 25 fastest growing privately held firms. Read Full Story
$400 million in revenue, 38% increase in net profit and a 33% year over year revenue increase accomplished by forecasting the potential return on investment to realign Board expectations and motivate leaders to see value of lower margin business within the sales mix.
52% in second year growth achieved by developing the marketing plan, logo and operations policies and meeting with International government leaders to establish a startup business.
87% reduction in healthcare costs for employees, 48% increase in employee morale and a 14% drop in HR costs attained by steering Board to approve a change in the HR outsourced company. Read Full Story
66%+ reduction in service-call wait times, 35% drop in costs and 18% increase in image standards achieved by acquiring an in-housing repair and maintenance service.
40% boost in net profit, 32% increase in employee satisfaction, improved communication and cooperation between divisions, increased sales and enhanced morale achieved by hiring and implementing a third party HR professional.
32% increase in vendor member satisfaction and a 28% boost in vendor revenue generated by reengineering the vendor quality improvement process.
428% boost in charitable donations, improved traffic flow and enhanced employee and customer satisfaction achieved by running several philanthropic efforts. Read Full Story
325% boost in company-related charitable participation achieved by collaborating with a key community organization to raise funds for Hospitals.
Corporate Deal Structuring
Selected to provide full operational outsourced services for nine Oil locations expanding to 50 sites in two states within 18 months, driving revenues 620% and leading to selection as the fourth fastest growing company. Read Full Story
Negotiated and secured $600,000 bank loan with favorable interest rates and no additional collateral needed for stock acquisition purposes.
14% savings over original purchase price negotiated for a new business opportunity.
Mergers & Acquisitions
100% increase in revenue, 40% paper equity enhancement and a 28% decrease in site level expenses accomplished by leading the company in site image metrics, identifying and closing on strategic acquisitions and completing the procurement process for divested locations. This resulted in doubling site count over two years and growing largest branded franchise east of the Rockies in one year. Read Full Story
12% interest cost savings and 90% loan to cost financing secured by negotiating $20 million loan to finance and re-finance ten branded gas stations and convenience stores over three years.
Improved employee morale and health by instituting two volunteer company-wide wellness programs and weight loss contests that achieved 32% participation with employees losing more than 600 pounds and a collective 311 inches in six months. Read Full Story
Implementing Innovative Employee Incentive Programs to Drive Sales Growth
Fiscal year 2012 and 2013 had relatively flat sales revenue increases despite exceptional growth over 15 years. Company’s historical high growth rate led to relative complacency in sales department coupled with outdated sales targets, objectives and goals.
In collaboration with company President, constructed, negotiated and obtained Board approval for a brand new employee incentive program aligned with pay for performance and offering higher incentives. Closely monitored, publicized and reviewed the new program while providing new CRM tools for salesforce.
The reinvigorated sales team achieved a $121 million increase in sales on $500 million in revenues earning company recognition as one of the largest private companies on Inc. 500, named as #85 in Crain’s Chicago Business list of largest privately held firms and one of its top 25 fastest growing companies.
Improving Processes to Reduce Costs and Enhance Staff Morale
Company found the cost of employee payroll and benefits company unaffordable, burdensome and inadequate to meet the needs of employees. Insurance mandates and a limited group size led to high healthcare costs.
Led Corporate Committee to utilize an RFP process to bid, negotiate and finalize an employee payroll and benefits administration program to reduce hard costs while improving coverage and benefits.
The HR department identified, negotiated and executed a new third party HR administration firm to provide a revitalized program to increase HR tools by 14%, reduce average healthcare employee-contribution costs by 87% and improve staff satisfaction 48%.
Spearheading Charitable Giving Programs to Improve Customer Satisfaction
The inherent obligation of a company and its employees coupled with the need for community involvement and charity support continued to increase and impact company in the public sector. Being new to the community and meeting community needs without undue pressure or influence challenged the company.
Collaborated with a local food bank to become a drop-off spot at the 36 sites for food donations, installed large bins near point of purchase for customer donations. Coordinated an enterprise-wide Thanksgiving food drive to deliver dozens of traditional Thanksgiving holiday dinners to families in need.
Received free radio, print and television advertising to communicate to the local community, which led to increased traffic flow, improved revenue and elevated the company standing in the community while increasing charitable giving 428%.
$300,000 refund from supplier received by leading an internal audit of rebates and allowances for gasoline and convenience store items and identifying mistakes.
52% reduction in chargeback attained by utilizing a cost benefit analysis of fraud department to propose and approve an increase for security and fraud control expenses.
24% drop in controllable operating costs realized while growing sales by establishing site level budgets tying controllable expense to a bonus structure.
1,443% sales growth achieved over five years representing 92% of revenues and 96% of profits by researching feasibility, conducting risk analysis, producing financial modeling and constructing forecasting estimates leading to Board approval for a new product line.
150% year over year sales increase achieved for a quick serve restaurant chain startup by devising and executing the business and marketing plans, designing logo and developing company policies.
Supply Chain Management
32% savings over suggested retail pricing realized by sourcing and purchasing equipment and services.
29% increase in vendor participation and revenue growth realized by leading team to develop and manage vendor programs that included pricing, rebate administration and promotional management processes.
22% decrease in marketing costs and a 6% savings in the cost of goods sold attained by instituting a policy of submitting RFPs on large ongoing purchases and negotiating marketing programs.
8% reduction in the cost of goods sold achieved and supply chain deliveries improved by instituting a supply chain management and warehousing strategy for key products.
$5 million in top line revenues generated by approving key capital expenditures for new manufacturing equipment allowing for new print on demand card products.
28% return on investment and 3% boost in revenue earned by pushing the budget and business plan to Board for approval to expand into Canada.
18% increase in revenue and 12% increase in profitability attained by applying vision, forecasting, planning and budgeting examples to persuade Board to approve the budget and execute expansion into Germany.
Officer & Board Relations
612% increase in communications between leadership team and the Board and a 422% boost in Board involvement attained by implementing a five-committee structure.
28% improvement in efficiency and 12% savings achieved by redesigning the financial reporting requirements as Chair of the Finance Committee.
$10 million increase in sales revenue realized by conducting financial analyses and risk profiles to direct decision making for European and Canadian expansions.
58% increase in food service sales, 24% boost in carwash sales, 14% increase in fountain sales, 13% rise in ice cream sales and 6% increase in impulse sales attained by reengineering the customer facing sales processes.
Developing Growth Programs to Expand Operations & Increase Revenue
Oil Company recognized that independent entrepreneurs typically were more effective in operating and growing retail sites, enhancing the customer experience and elevating the brand standards. However, Oil Company did not want to relinquish control of retail sites, particularly fuel pricing.
Designed and executed a trial growth program including the marketing and operating plans, policies and procedures to utilize benefits of an entrepreneurial culture while allowing Oil Company to maintain control over fuel pricing.
Oil Company accepted the hybrid ownership proposal by improving processes, sales and profitability at the sites, grew from nine initial sites to 50 in 18 months. Site expansion drove a 620% increase in revenue and led to a ranking as fourth fastest growing company in the Indianapolis area.
Oil Company decided to sell the best company-owned gas, convenience stores and carwashes in the Chicago market to independent business owners over 18 months through a sealed deal process led by a third party. Intense competition with hundreds of bids submitted challenged the initiative.
Constructed a complete business plan for successful operation and growth of the business based on concrete historical operations and success, while proceeding through the comprehensive interview process with Oil Company and third party auction house. Utilized forecasting, budgeting, financial analysis, industry knowledge and past performance to create a fair market value for the assets and bid accordingly.
Became largest Oil Company franchisee east of the Rocky Mountains while avoiding highest price-per-location in the bidding process and securing an immediate equity increase by paying 40% less for sites than the appraised value. Revenue doubled and company realized a 28% decrease in site-level expenses.
Creating Partnership Programs to Boost Employee Health & Morale
Researched the average lost productivity due to common diseases associated with poor health and obesity. Recognized company obligation to provide employee tools to combat disease, lose weight, and improve health of the workforce. Assumed employee demographics mirrored studies indicating that seven in ten Americans are obese or overweight and lacked motivation to change.
Designed a partnership with a medically supervised weight loss and wellness clinic to institute two company-wide programs that awarded a weekend getaway to the person losing highest percentage of body fat in 12 weeks.
The contest secured 32% employee participation and employees lost over 600 cumulative pounds, 311 total inches and 32.3% total body fat in six months. Employees changed habits and started exercising during lunch. Employee morale skyrocketed.